Roles and Responsibilities Sales
Training the sales staff in processes and products
Smoothing the sales processes
Acquisition of new clients.
Reporting sales performance data
Communicating with the sales staff
Helping to engage customers with tools and analysis.
Roles and Responsibilities of Tele Caller
1) Building up a Good Image and Rapport
A Call Center Executive is the first point of contact with a client who has a query or a problem.
He/she must project the right kind of attitude so that the customer feels confident about getting a query addressed.
2) Effective and Timely Communication
A Call Center Executive has to communicate very effectively with the customer and gather all possible information about the customer’s needs.
A good Call Center Executive always communicates well and ensures that the customer’s calls are transferred to experts in case of such a need.
3) Handle Different Customers
The work of a Call Center Executive involves handling different kinds of customers.
4) Make and follow calls up
Many call centers’ jobs not only involve inbound query handling but also selling a company and its products. In such a case, a Call Center Executive major duty is to make cold calls or call up old customers to sell a company’s services and products.
5) Always Maintain Good Telephone Etiquettes
Roles and Responsibilities of Software
Coordinate with the Technical Director on current programming tasks.
Collaborate with other programmers to design and implement features.
Quickly produce well-organized, optimized, and documented source code.
Create and document software tools required by artists or other developers.
Debug existing source code and polish feature sets.
Contribute to technical design documentation.
Work independently when required.
Continuously learn and improve skills.
Attention to detail is essential and all tasks must be carried out to the highest standard.
Unity or Unreal game engine experience.
Roles and Responsibilities of Adminstration
Assist with preparation of the budget
Implement financial policies and procedures
Reconcile the general ledger
Prepare and reconcile general bank statements
Establish and maintain supplier accounts
Ensure data is entered into the system
Ensure transactions are properly recorded and entered into the computerized accounting system
Prepare income statements
Prepare balance sheets
Assist with the annual audit
Maintain financial files and records
Roles and Responsibilities of Adminstration
Assist with preparation of the budget
Implement financial policies and procedures
Reconcile the general ledger
Prepare and reconcile general bank statements
Establish and maintain supplier accounts
Ensure data is entered into the system
Ensure transactions are properly recorded and entered into the computerized accounting system
Prepare income statements
Prepare balance sheets
Assist with the annual audit
Maintain financial files and records
Roles and Responsibilities of Marketing
Online Marketing
Social Media Marketing
Nonprofit Marketing
Copywriting
Direct Response Marketing
Social media marketing and social media marketing platforms
Search engine marketing and search engine optimization
Reputation management
Image and brand awareness
Consumer behavior and customer psychology.
Roles and Responsibilities of Data Entry
Preparing and sorting documents for data entry, Entering data into database software and checking to ensure the accuracy of the data that has been inputted
Resolving discrepancies in information and obtaining further information for incomplete documents, Creating data backups as part of a contingency plan
Responding to information requests from authorized members, Testing new database systems and software updates
Inserting information about the customers and accounts data from the source to the spreadsheets or a computerized database. Whatever task which a data entry performs has to be within a time limit
Compiling and verifying the information for its accuracy to prepare the data before entering it into the computer.
Review the data before they input it for any errors or if any, is present then he or she should correct any irrelevancy and check the output.
Research should be done by them to acquire more information in case of any incomplete document.
Should be able to prepare and maintain all the reports and provide them whenever necessary and at the same time perform backup operations.
They must respond if a request is made to access relevant information or files
Roles and Responsibilities of Hardware
Ethernet networking systems
Familiarity of TCP/IP based protocols
Experience with board level hardware development.
Experience trouble shooting electronics to the component level
Familiarity with PCB design tools (PADS a plus)
Experience with high speed pcb layout guidelines
Experience with EMC regulatory compliance guidelines
Roles and Responsibilities of Accounts
1) Accounts Payable
Keeping track of the amount of money owed out to other vendors is a crucial aspect of accounting.
2) Accounts Receivable
Accurate and up-to-date records of accounts receivable greatly impact your ability to monitor cash flow.
3) Payroll
Payroll is often viewed in the eyes of business owners and managers as a routine nuisance.
4) Inventory
Do you know what goods you have on hand? Do you know how much of those goods you have available? These are crucial questions for a growing business to know the answers to on a daily basis.
5) Cash Management
What does your cash flow procedures look like? Organized? Hap-hazard? Sporadic? Cash management is one of the biggest financial responsibilities of a business, and it really shouldn’t be taken lightly. Is your cash being managed well? We can take over this task and hand the results to you at the end of the day. Just like that.
6) Bank and Credit Card Reconciliations
The menial accounting tasks are often the most important. Having an accurate assessment of how your finances are doing on a consistent basis is a key aspect of understanding the overall health of your business.
7) Cost of Goods
Cost of goods provides you with an assessment of your profit margin. Shockingly, many businesses operate without a clear picture of what their profit margin really is on an ongoing basis.
On a daily basis, it’s necessary to keep strict records of your business’ finances, and the services of an accounting company can be the tool that allows you to do so.
Roles and Responsibilities of R & D (Research & Development)
Lead key projects with R&D to support business goals
Develop concepts, products and solutions by coordinating with Orthopedics business units.
Understand customer expectations on to-be manufactured product.
Determine and execute improved technologies used by suppliers, competitors and customers.
Establish project goals and priorities by collaborating with Marketing and Operations.
Transfer new technologies, products and manufacturing process into and out of company.
Research, design and evaluate materials, assemblies, processes and equipment.
Suggest training tools to enhance employee performance and skill development.
Develop concepts, products and solutions by working with company business units.
Monitor team metrics and objectives ensuring meeting of goals.
Document all phases of research and development.
Manage customer relationships and perform RFP Review, Customer Visits and Product Testing.
Investigate new technologies and novel biomarkers.
Roles and Responsibilities of Ticket Booking
Arranges reservations and routing for passengers at request of Ticket Agent
Examines passenger ticket or pass to direct passenger to specified area for loading.
Plans route and computes ticket cost, using schedules, rate books, and computer.
Reads coded data on tickets to ascertain destination, marks tickets, and assigns boarding pass.
Assists passengers requiring special assistance to board or depart conveyance.
Informs travel agents in other locations of space reserved or available.
Announces arrival and departure information, using public-address system
Telephones customer or Ticket Agent to advise of changes with travel conveyance or to confirm reservation
Answers inquiries made to travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines
Assigns specified space to customers and maintains computerized inventory of passenger space available
Roles and Responsibilities of Legal Advisor
To conduct legal analysis and research on various legal matters of the client or the organization
To provide advice on different legal issues and assist in drafting legal opinions, memoranda and other briefing documents
To be actively involved in preparing and drafting of different acts and legal submissions and draft the authoritative legal opinions as well
To conduct legal research by utilizing various resources and selecting the relevant material to analyze the legal information
To assist in reviewing the legal material and any other relevant documents and to identify the most important issues that need to be sorted out on a priority basis
To draw up formalities regarding the settlement of disputes and monitor the implementation of the legal clauses
Roles and Responsibilities of Training
Try to attend one of our 'Train the Trainer' days to get a good level of understanding about the program and what is required.
Remember that STP is an integrated program of academic and work based training and trainees must continue with their academic program when they are working with you.
Prepare a training timetable and make sure other trainers in the department obtain a copy
Plan rotations early and identify and meet key contacts for each rotation.
Hold regular one to one meetings with your trainee and get any other trainees involved in local meetings about training.
Be prepared to be flexible and innovative
Plan and prepare for assessments and make sure they take place at a reasonable pace that reflects your trainee's progression
Make sure you have a group of trained assessors that will be able to assess your trainee across all criteria.
Think about critical appraisal and constructive feedback at assessment
If the assessment does not go well you will need to repeat it; support your trainee with appropriate learning actions.
Roles and Responsibilities of Transport
Establish company routes concentrating on customer service.
Ensure to dispatch all company drivers
Ensure to receive all phone calls from drivers any hour in day.
Ensure to track routes to assure on time deliveries to enterprise customers.
Review and arrange all transportation paperwork inclusive of driver logs, DVIR’s, trip reports and invoices.
Record accurately tractor mileages essential for fuel tax monthly and quarterly reporting.
Record entire mileages for sub as well as rental equipment for Aim and Conway.
Review driver’s hours properly and submit apt timecards to payroll
Perform in collaboration with Transportation Manager to enhance load capacity and reduce damaged merchandise and loading errors.
Handle client concerns and direct problems to suitable parties.
